Terms of Service

This website (in.ilemjapan.com) is managed by BeYoi Wellness Pvt. Ltd across India. Throughout the site, we, "us," and "our" are used. BeYoi Wellness Pvt Ltd offers you, the user, this website, including all information, tools, and Services available from it, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.
You agree to the following terms and conditions ("Terms of Service", "Terms"), including such other terms and conditions and policies that are linked herein and/or accessible by hyperlink, by visiting our site and/or making a purchase from us, which together constitute our "Service". All users of the site are subject to these terms of service, including without limitation users who are browsers, vendors, customers, merchants, and/or content providers.
Please carefully read these Terms of Service before accessing or using our website. You agree to be bound by these Terms of Service by accessing or using any part of the site. You may not access the website or use any Services if you do not agree to all of the terms and conditions of this agreement. Acceptance is expressly limited to these Terms of Service if these Terms of Service are considered an offer.
Any new features or tools added to the current store will be subject to the Terms of Service as well. The most recent version of the Terms of Service can be found on this page at any time. By posting updates and/or changes to our website, we reserve the right to update, change, or replace any part of these Terms of Service. It is your responsibility to check this page for updates on a regular basis. Your continued use or access to the website after any changes are posted constitutes acceptance of those changes.
Shopify Inc. hosts our store. They provide the online e-commerce platform through which we can sell our products and services to you.

You warrant that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have granted us permission to let any of your minor dependents to use this site, by agreeing to these Terms of Service. You are not allowed to use our goods for any improper or prohibited purposes, and you are not allowed to break local laws by using the Service (including but not limited to copyright laws). You must not distribute any worms, viruses, or other disruptive programmes. Your Services will be immediately terminated if any of the Terms are broken or violated.
The offers available on the website may vary or may not be applicable in our offline stores.

1. Offer valid for online purchases made through the website only.
2. Offer valid for new users only.
3. Free gifts cannot be combined with coupons.
4. Offer applicable upon registration only.
5. Offer valid on your first purchase only.
6. The free gift offered will be limited to one of the following: Green tea, Sencha, Genmaicha, or Hojicha.
7. ILEM JAPAN reserves the right to modify or terminate the offer any time.

1. Offer valid for online purchases made through the website only.
2. The offer applies exclusively to Matcha Tea.
3. ILEM JAPAN reserves the right to modify or terminate the offer any time.

1. Offer valid for online purchases made through the website only.
2. This offer cannot be combined with any other existing coupons.
3. ILEM JAPAN reserves the right to modify or terminate the offer any time.

1. Offer valid for online purchases made through the website only.
2. This offer cannot be combined with any other existing coupons.
3. ILEM JAPAN reserves the right to modify or terminate the offer any time.

1. Offer valid for online purchases made through the website only.
2. The free gift offered will be limited to one of the following: Green tea, Sencha, Genmaicha, or Hojicha.
3. ILEM JAPAN reserves the right to modify or terminate the offer any time.

We retain the right to refuse service to anybody for any reason at any time. You realise that your content (except credit card information) may be sent unencrypted and entail (a) transmissions across different networks; and (b) modifications to meet and adapt to technological constraints of connected networks or devices. Credit card information is always encrypted during network transmission. You undertake not to replicate, duplicate, copy, sell, resell, or exploit any component of the Service, use of the Service, or access to the Service or any contact on the website through which the service is given, without our prior written consent. The headers in this agreement are presented for convenience only and will not limit or otherwise affect these Terms.

We are not liable if the information on this site is not accurate, full, or up to date. The content on this website is for general information purposes only and should not be relied on or used as the sole basis for making choices without accessing primary, more accurate, more complete, or more current sources of information. Any reliance on the information on this website is entirely at your own risk. This website may contain historical information. Historical material is, by definition, out of date and is given only for your convenience. We retain the right to change the contents of this site at any time, but we are under no duty to keep any material on our site up to date. You acknowledge that it is your obligation to keep track of changes of this site.

Our product prices are subject to change without notice. We retain the right to alter or discontinue the Service (or any part or content thereof) at any time and without notice. We will not be accountable to you or any third person if the Service is modified, priced, suspended, or discontinued. If the Service is updated, priced, suspended, or cancelled, we will not be liable to you or any other party. We retain the right to alter or discontinue the Service (or any part or content thereof) at any time and without notice. We will not be accountable to you or any third person if the Service is modified, priced, suspended, or discontinued. We have the right to reject any order placed with us. We reserve the right, in our sole discretion, to limit or cancel the number of items purchased per person, per household, or per order. Orders placed by or under the same customer account, credit card, and/or billing and/or delivery address may be subject to these restrictions. The email address, billing address, and/or phone number supplied at the time the transaction was placed may be used to reach you in the event that we amend or cancel an order. Orders that appear to have been placed by dealers, resellers, or distributors, in our sole discretion, may be restricted or prohibited. For any purchases made at our shop, you agree to provide current, complete, and accurate account and transaction information. In order for us to complete your transactions and get in touch with you as necessary, you agree to immediately update your account and other information, including your email address, credit card numbers, and expiry dates. Please examine our Returns Policy for more information.

There are certain items or services that may only be available online through the website. There may not be enough of these products or services to go around, therefore they may only be exchanged or returned in line with our refund policy, which is accessible here hyperlink.
We have taken every effort to guarantee that the colours and images of our items presented in the shop are as accurate as possible. We cannot guarantee that the colours you see on your computer screen are correct. We retain the right, but are under no obligation, to limit who can buy our items or utilise our Services. This privilege is available to us on an individual basis. We have the right to limit the number of goods or services we offer. All product descriptions and prices are subject to change without notice at any time and at our sole discretion. We have the right to remove any product at any time.
Any offer made on this website for any products or services is void where prohibited. We do not guarantee that any products, services, information, or other materials you purchase or get will meet your expectations, nor do we guarantee that any difficulties with the service will be resolved.
We may provide you with access to third-party tools over which we have no control, monitoring, or influence. You acknowledge and agree that we provide these tools "as is" and "as available," with no warranties, guarantees, or terms of any kind. We also make no recommendations or representations concerning these tools. We will not be held liable for anything connected with or resulting from your use of optional third-party tools.
You only choose whether to use any optional tools made accessible through the website, and you do so at your own risk. You are in charge of becoming acquainted with and accepting the terms on which any appropriate third-party supplier makes such tools available (s). We could eventually add more features to the website or provide new services (including, the release of new tools and resources). Any additional features and/or services are likewise subject to these Terms of Service.

We are not liable for any losses or damages incurred as a result of the purchase or use of goods, Services, resources, content, or other transactions made through any third-party websites. Third-party materials may be added to some of the content, goods, and services made available through our service. External pages or other websites linked to or from our website do not necessarily reflect our views. Links on this website are provided solely for your convenience and do not constitute an endorsement by us, our affiliates, or our partners of the content, product, service, or provider. If you connect to or from any off-site pages or other websites, you do so at your own risk. Before engaging in any transaction, please carefully review and comprehend the third-party policies and practises. Complaints, claims, concerns, or questions about third-party products should be directed to the third-party

You agree that, if you send certain specific submissions (such as contest entries) at our request, or without a request from us, if you send creative ideas, suggestions, plans, or other materials via email, postal mail, or any other method (together, "comments"), we are free to use, reproduce, publish, edit, translate, and otherwise use those comments for any purpose and in any media.
On occasion, content on our website or in the Service may contain typographical errors, inaccuracies, or omissions. These errors, inaccuracies, or omissions might relate to product descriptions, price, promotions, offers, product shipping costs, transit times, and availability.
We are not and never will be obligated to (1) keep any comments private; (2) compensate for any remarks; or (3) reply to any comments. Without prior notice, we retain the right to modify or update information, cancel orders, and/or correct any mistakes, inaccuracies, or omissions in any part of the Service or on any connected website (including after you have submitted your order).
We may monitor, edit, or remove information that, in our sole opinion, is offensive, threatening, defamatory, libellous, pornographic, obscene, or otherwise objectionable, or that infringes any party's intellectual property or these Terms of Service, but we are not required to do so.
Except as required by law, we make no commitment to update, modify, or clarify any information in the Service or on any associated website, including without limitation price information. It should not be assumed that all of the information in the Service or on any connected website has been updated or amended because there is no explicit update or refresh date applied.
You acknowledge that you will not post anything that infringes on anybody else's copyright, trademark, privacy, or other property or personal rights. You additionally agree that your comments won't contain any defamatory, illegal, threatening, or otherwise objectionable content, as well as any malware that might in any way impair the functionality of the Service or any website connected to it. You may not impersonate another person, use a fake email address, or in any other way mislead us or other people as to the source of any remarks. You alone are accountable for the truthfulness of any remarks you make. Regarding any remarks made by you or any other party, we disclaim all liability.
Your submission of personal information through the store is governed by our Privacy Policy

We cannot guarantee that your access to our Service will be continual, prompt, protected, or free of mistakes. We are not able to assure that the results obtained from using the Service will be precise or trustworthy.
You acknowledge that we may, without prior notice, take away the Service for indefinite periods or terminate it at any time. Your utilization of, or failure to utilize, the Service is entirely at your own risk. The Service and all items and Services provided to you through the Service are (aside from what is specifically expressed by us) given "as is" and "as accessible" for your use, with no representations, guarantees, or terms of any kind, either express or implied, including all implied warranties or terms of merchantability, quality, suitability for a particular purpose, permanence, title, and non-infringement.
Under no circumstances shall ILEM JAPAN, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensors be held liable or responsible for any form of injury, loss, claim, or any kind of direct, indirect, incidental, punitive, special, or consequential damages, such as lost profits, lost revenue, lost savings, loss of data, or replacement costs. This applies to all damages, whether based on a contract, tort (including negligence), strict liability, or any other theory, resulting from the utilization of the Service or any products obtained via the Service, or any other claim associated with the use of the Service or any product, including, but not limited to, any errors or omissions in any content or any kind of loss or damage resulted from the use of the Service or any content (or product) posted, transmitted, or made available through the Service. Even if warned about their possibility, these rules still apply in all states or jurisdictions.

You agree that ILEM JAPAN parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees shall pay reasonable legal fees arising out of or arising out of any claim or demand by a third party, including but not limited to, violation of these Terms of Use or documents incorporated by reference, or violation of law or the rights of a third party.

It obliged to enforceable to the maximum extent permitted by applicable law any provision of these Terms of Service that is determined to be unlawful, void, or unenforceable, and any unenforceable portion shall be deemed to be severed from these Terms of Service. Any other provisions remaining valid and enforceable shall not be affected by such determination.

All responsibilities and liabilities that both parties had before this agreement was terminated will continue to be in effect for all reasons. These Terms of Service are valid unless and until either you or we decide to end them. You have the freedom to end these Terms of Service whenever you please, by simply notifying us that you no longer wish to take advantage of our Services, or when you stop using our website. If in our opinion, you violate, or we suspect that you have violated, any term or provision of these Terms of Service, we can bring this agreement to an end without prior notice and you will be accountable for all money owed up till the date of termination; and/or consequently, we may deny you access to our Services (or any part of them).

Any rights or obligations outlined in these Terms of Service that are not enforced by us do not imply that we are waiving them. These Terms of Service constitute the whole agreement and understanding between you and us, in addition to other policies described on our website or in connection with the Service. It supersedes any prior discussions, proposals, or agreements, whether oral or written (including any earlier versions of the Terms of Service). Any misunderstanding of the Terms of Service's intent should not be interpreted as the author's fault. Individual contracts for the Company to provide services to consumers, along with these Terms of Use, shall be governed by and interpreted by the laws of India.

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at info@ilemjapan.com  or please contact us on 18008890227